Support

We're here
to help.

Most questions are answered below. If yours isn't, drop us a line — we're a small team and we read every email.

Email support

Usually responds within one business day.

support@chorebear.com →

Press & partnerships

Reviews, partnerships, or media inquiries.

hello@chorebear.com →

Report a bug

Tell us what happened, we'll fix it.

bugs@chorebear.com →

Frequently asked

How do I add a kid to my family? +
Open the app, tap the Family tab, then + Add member. Enter their name, age, and pick an avatar. Kids under 13 are added as supervised accounts managed by you.
My kid forgot their password. +
As a parent, go to Family → your kid's profile → Reset sign-in. You'll get a one-time code to share with them.
How do I cancel my subscription? +
On iPhone, open Settings → your name → Subscriptions → Chore Bear → Cancel. Your plan stays active until the end of the billing period.
Can I transfer my data to another phone? +
Yes — sign in with the same account on the new device and everything syncs automatically.
Does Chore Bear work offline? +
Kids can mark chores complete offline; changes sync the next time you're online. Parent approvals require an internet connection.
Do you support Android? +
Not yet. We're iPhone-first for now. Join the waitlist on our home page to get notified.
I want to delete my family's data. +
Visit our account deletion page or email support. Deletion is permanent and completes within 30 days.

Still stuck? Send us a note.

We'll reply to the email you enter below.